Shipping policy
Shipping & Delivery Policy
Lone Star Finds
Last updated: October 19, 2026
At Lone Star Finds, we understand that collectibles are more than ordinary purchases. Whether you're ordering Funko POP! figures, trading cards, plush, or other collectibles, we take care when preparing and packaging your items for shipment.
Order Processing & Delivery
We work to prepare and ship orders as quickly as possible.
Standard U.S. delivery typically takes an estimated 3–7 business days, including normal order processing and shipping. Delivery times may vary based on location, carrier service, holidays, weather, and other circumstances.
Expedited shipping options may be available at checkout.
Delivery estimates are not guaranteed.
Shipping Rates & Carriers
We offer carrier-calculated shipping through USPS and UPS for domestic orders and eligible DHL services for international orders.
Shipping costs are calculated at checkout based on factors such as package weight, destination, and selected shipping service.
Customers can review the available shipping methods and applicable charges before completing their purchase.
Packaging & Collectible Protection
We understand that condition matters to collectors.
We take care when packaging merchandise to help protect items during shipping. Packaging methods may vary depending on the size, weight, and type of collectible ordered.
While we take precautions to protect merchandise, handling and transportation by shipping carriers are outside our direct control.
Tracking Information
When tracking is available, customers will receive tracking information after their orders ship.
Carrier tracking updates may take time to appear.
International Shipping
We offer international shipping to eligible destinations where shipping services are available at checkout.
International shipping costs and estimated delivery times vary by destination and shipping method.
Orders may be subject to customs duties, import taxes, or additional charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.
Shipping Delays
Delivery delays can occasionally occur due to carrier operations, severe weather, holidays, customs processing, or other circumstances outside our control.
If we become aware of a significant issue affecting your shipment, we will make reasonable efforts to provide updated information.
During the holiday season, we encourage customers to order early, as carrier delivery estimates are not guaranteed.
Damaged, Lost, or Missing Packages
If your order arrives damaged or you experience a delivery issue, please contact us as soon as possible.
Include your order number, a description of the issue, and photographs of the merchandise and packaging when applicable.
We will review the circumstances and work with you to determine the appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.
Contact Us
For questions about shipping, delivery, or an existing order, contact:
Lone Star Finds
San Antonio, Texas
Email: info@lonestarfinds.com
Website: https://lonestarfinds.com